This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Emails that I receive are not appearing with the fonts, etc., that the sender is using.

  • 1 reply
  • 2 have this problem
  • 4 views
  • Last reply by Zenos

more options

Emails that are sent to me do not show the fonts, size and color that the sender is using when writing to me. Also, when I look at the emails that I have sent, the font is very small. But, when I am writing an email all appears the way I want it to.

I do not know how to get my Thunderbird  settings to show the exact way emails are sent and received by me.   I would appreciate any help so that I can get back to the way my Thunderbird program worked in the past (I had to have a new hard drive installed so Thunderbird was downloaded, again.  Of course, I lost all of my address book, too).

Thank you. Carol

Emails that are sent to me do not show the fonts, size and color that the sender is using when writing to me. Also, when I look at the emails that I have sent, the font is very small. But, when I am writing an email all appears the way I want it to. I do not know how to get my Thunderbird settings to show the exact way emails are sent and received by me. I would appreciate any help so that I can get back to the way my Thunderbird program worked in the past (I had to have a new hard drive installed so Thunderbird was downloaded, again. Of course, I lost all of my address book, too). Thank you. Carol

All Replies (1)

more options