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Sending of message failed. The message could not be sent because the connection to SMTP server mail.pensacourt.com timed out.

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Sudden appearance of no sending...receiving from pensacourt.com is fine. Other users can send without difficulty. No changes to account were made.


 Application Basics
   Name: Thunderbird
   Version: 31.1.2
   User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:31.0) Gecko/20100101 Thunderbird/31.1.2
   Profile Folder: Show Folder
             (Local drive)
   Application Build ID: 20140923203151
   Enabled Plugins: about:plugins
   Build Configuration: about:buildconfig
   Memory Use: about:memory
 Mail and News Accounts
   account1:
     INCOMING: account1, , (none) Local Folders, plain, passwordCleartext
   account2:
     INCOMING: account2, , (pop3) pensacourt.com:110, plain, passwordCleartext
     OUTGOING: mail.pensacourt.com:25, alwaysSTARTTLS, passwordCleartext, true
   account4:
     INCOMING: account4, , (pop3) pensacourt.com:110, plain, passwordCleartext
     OUTGOING: mail.pensacourt.com:465, plain, none, true
   account6:
     INCOMING: account6, , (pop3) pensacourt.com:110, plain, passwordCleartext
     OUTGOING: mail.pensacourt.com:465, plain, none, true
   account7:
     INCOMING: account7, , (pop3) pensacourt.com:110, plain, passwordCleartext
     OUTGOING: mail.pensacourt.com:465, plain, none, true
   account8:
     INCOMING: account8, , (pop3) mail.pensacourt.com:110, plain, passwordCleartext
     OUTGOING: mail.pensacourt.com:25, alwaysSTARTTLS, passwordCleartext, true
   account10:
     INCOMING: account10, , (pop3) mail.pensacourt.com:110, plain, passwordCleartext
     OUTGOING: mail.pensacourt.com:25, plain, passwordCleartext, true
 Crash Reports
   http://crash-stats.mozilla.com/report/index/bp-4b515f71-387b-435e-a6c3-c2de22140921 (9/21/2014)
 Extensions
   CompactHeader, 2.0.8, false, {58D4392A-842E-11DE-B51A-C7B855D89593}
   LookOut, 1.2.13, false, lookout@aron.rubin
 Important Modified Preferences
   Name: Value
     accessibility.typeaheadfind.flashBar: 0
     browser.cache.disk.capacity: 358400
     browser.cache.disk.smart_size.first_run: false
     browser.cache.disk.smart_size.use_old_max: false
     browser.cache.disk.smart_size_cached_value: 358400
     browser.display.screen_resolution: 96
     extensions.lastAppVersion: 31.1.2
     font.internaluseonly.changed: false
     font.name.monospace.el: Consolas
     font.name.monospace.tr: Consolas
     font.name.monospace.x-baltic: Consolas
     font.name.monospace.x-central-euro: Consolas
     font.name.monospace.x-cyrillic: Consolas
     font.name.monospace.x-unicode: Consolas
     font.name.monospace.x-western: Consolas
     font.name.sans-serif.el: Calibri
     font.name.sans-serif.tr: Calibri
     font.name.sans-serif.x-baltic: Calibri
     font.name.sans-serif.x-central-euro: Calibri
     font.name.sans-serif.x-cyrillic: Calibri
     font.name.sans-serif.x-unicode: Calibri
     font.name.sans-serif.x-western: Calibri
     font.name.serif.el: Cambria
     font.name.serif.tr: Cambria
     font.name.serif.x-baltic: Cambria
     font.name.serif.x-central-euro: Cambria
     font.name.serif.x-cyrillic: Cambria
     font.name.serif.x-unicode: Cambria
Sudden appearance of no sending...receiving from pensacourt.com is fine. Other users can send without difficulty. No changes to account were made. Application Basics Name: Thunderbird Version: 31.1.2 User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:31.0) Gecko/20100101 Thunderbird/31.1.2 Profile Folder: Show Folder (Local drive) Application Build ID: 20140923203151 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory Mail and News Accounts account1: INCOMING: account1, , (none) Local Folders, plain, passwordCleartext account2: INCOMING: account2, , (pop3) pensacourt.com:110, plain, passwordCleartext OUTGOING: mail.pensacourt.com:25, alwaysSTARTTLS, passwordCleartext, true account4: INCOMING: account4, , (pop3) pensacourt.com:110, plain, passwordCleartext OUTGOING: mail.pensacourt.com:465, plain, none, true account6: INCOMING: account6, , (pop3) pensacourt.com:110, plain, passwordCleartext OUTGOING: mail.pensacourt.com:465, plain, none, true account7: INCOMING: account7, , (pop3) pensacourt.com:110, plain, passwordCleartext OUTGOING: mail.pensacourt.com:465, plain, none, true account8: INCOMING: account8, , (pop3) mail.pensacourt.com:110, plain, passwordCleartext OUTGOING: mail.pensacourt.com:25, alwaysSTARTTLS, passwordCleartext, true account10: INCOMING: account10, , (pop3) mail.pensacourt.com:110, plain, passwordCleartext OUTGOING: mail.pensacourt.com:25, plain, passwordCleartext, true Crash Reports http://crash-stats.mozilla.com/report/index/bp-4b515f71-387b-435e-a6c3-c2de22140921 (9/21/2014) Extensions CompactHeader, 2.0.8, false, {58D4392A-842E-11DE-B51A-C7B855D89593} LookOut, 1.2.13, false, lookout@aron.rubin Important Modified Preferences Name: Value accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.disk.smart_size_cached_value: 358400 browser.display.screen_resolution: 96 extensions.lastAppVersion: 31.1.2 font.internaluseonly.changed: false font.name.monospace.el: Consolas font.name.monospace.tr: Consolas font.name.monospace.x-baltic: Consolas font.name.monospace.x-central-euro: Consolas font.name.monospace.x-cyrillic: Consolas font.name.monospace.x-unicode: Consolas font.name.monospace.x-western: Consolas font.name.sans-serif.el: Calibri font.name.sans-serif.tr: Calibri font.name.sans-serif.x-baltic: Calibri font.name.sans-serif.x-central-euro: Calibri font.name.sans-serif.x-cyrillic: Calibri font.name.sans-serif.x-unicode: Calibri font.name.sans-serif.x-western: Calibri font.name.serif.el: Cambria font.name.serif.tr: Cambria font.name.serif.x-baltic: Cambria font.name.serif.x-central-euro: Cambria font.name.serif.x-cyrillic: Cambria font.name.serif.x-unicode: Cambria

Chosen solution

Providers are finally getting smart and turning off the NO SECURITY ports like 25.

Read this answer in context 👍 0

All Replies (4)

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All your SMTP settings look backwards. Port 25 is usually plain and port 465 is usually STARTTLS or SSL/TLS. Maybe your provider is different but since you cannot send I doubt it.

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Tried both ways Another pensacourt.com account on another PC works fine. Duplicating the settings on that PC does not help the problem. Had a sudden crash earlier this PM with PC precipitously shutting down . It looks like a bunch of messages in Sent folder are gone. A crashreporter file to Mozilla found in T-Bird program folder. I'm contemplating reinstalling. Got Mozbackup for file protection. Thanks Xneph

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iT IS WORKING W PORT 465 SSL/TSL nORMAL pASSWORD......even though port 25 / 110 for send receive with no security has worked for 15 + years. Can't explain. Thanks for your assist!

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Chosen Solution

Providers are finally getting smart and turning off the NO SECURITY ports like 25.