Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

Firefox crashed, the restore lost all my b/marks and Passwords, recover the bookmarks but not the p/words, have my old data file, dont know how to restore them

more options

My Firefox crashed, the restore facility lost all my bookmarks and Passwords, I recover the bookmarks but not the passwords, I have my old data file from the last Firefox update, but I dont know how to restore the files back to my Firefox browser?

My Firefox crashed, the restore facility lost all my bookmarks and Passwords, I recover the bookmarks but not the passwords, I have my old data file from the last Firefox update, but I dont know how to restore the files back to my Firefox browser?

All Replies (1)

more options