This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Norton Confidential issues this alert: This version of Firefox is not supported by Norton Confidential. You will not be protected while browsing the Web. Norto

  • 2 replies
  • 2 have this problem
  • 17 views
  • Last reply by James

more options

No matter what version or update I install, Norton Confidential will not support it. Symantec support is also clueless.

The alert: This version of Firefox is not supported by Norton Confidential. You will not be protected while browsing the Web.

Norton Confidential cannot protect you while you use this version of Firefox. Phishing Protection requires Firefox 1.5 or later.

No matter what version or update I install, Norton Confidential will not support it. Symantec support is also clueless. The alert: This version of Firefox is not supported by Norton Confidential. You will not be protected while browsing the Web. Norton Confidential cannot protect you while you use this version of Firefox. Phishing Protection requires Firefox 1.5 or later.

All Replies (2)

more options

I think Norton Confidential has been discontinued and is no longer supported. It might not be compatible with any version of Firefox since 2012, based on the number of compatibility threads from that era.

What features does Norton Confidential offer that you want to use? Maybe there is a good and maybe even free alternative.

more options

The old Norton Confidential has been replaced by Norton Identity Safe. https://identitysafe.norton.com/