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Thunderbird asks continually to confirm security exception and I cant save the exception permanently

  • 1 reply
  • 12 have this problem
  • 11 views
  • Last reply by bnsboo

mantissa
mantissa
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My ISP (Shaw Communications-imap.shaw.ca) has a certificate that is invalid. Every time Thunderbird tries to get mail it generates an exception. Needless to say after a few hours it will have generated dozens of these which is irritating. I have checked the box "Permanently store this exception" but it no longer has the desired effect. This behavior started about a week ago. Before that it permanently stored the exception as desired. What has changed and how can I tell TB to ignore the IMAP server's certificate permanently.

My ISP (Shaw Communications-imap.shaw.ca) has a certificate that is invalid. Every time Thunderbird tries to get mail it generates an exception. Needless to say after a few hours it will have generated dozens of these which is irritating. I have checked the box "Permanently store this exception" but it no longer has the desired effect. This behavior started about a week ago. Before that it permanently stored the exception as desired. What has changed and how can I tell TB to ignore the IMAP server's certificate permanently.

All Replies (1)

bnsboo
bnsboo
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After an hour or so, thunderbird erases these permanent certificates. Once it erase them on the same session, it will never be able to accept the certificates. I have to reboot the PC to reset this problem every time it happens. This is very annoying problem. What to do?