This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Has Zmeil been removed as a software to restore lost emails

  • 6 replies
  • 1 has this problem
  • 1 view
  • Last reply by Matt

more options

Thunderbird suggest using Zmeil to find lost or misplaced old emails. When you go to the site you can down load but there is no way it appears to buy and upgrade to bring all old email files back up. Is it no longer available.

Thunderbird suggest using Zmeil to find lost or misplaced old emails. When you go to the site you can down load but there is no way it appears to buy and upgrade to bring all old email files back up. Is it no longer available.

Chosen solution

Again, what is the issue your trying to overcome. This is not the place to discuss third party software, but in the context I assume you have a real Thunderbird issue you think it will help with. What is it?

Read this answer in context 👍 0

All Replies (6)

more options

I have never heard of the software until today.

So what is the real issue?

more options

Zmeil is out of business. Advanced Thunderbird recovery got it.

http://download.cnet.com/Advanced-Thunderbird-Email-Recovery/3000-2369_4-10909475.html

more options

above does not recover the .pdf files or full email and transfer back over to thunderbird though.

Modified by forensics

more options

Chosen Solution

Again, what is the issue your trying to overcome. This is not the place to discuss third party software, but in the context I assume you have a real Thunderbird issue you think it will help with. What is it?

more options

Sorry Mark. For what ever reason my HP laptop decided to do a system reset on it's own. No way I could stop it once it started. Odd circumstances of a phone call (unknown number) which when answered no one was there and upon hang up system seemed to take over and do the HP system reset.

In doing so all installed apps were removed (including Thunderbird email with extremely sensitive and important emails) and the system returned back to almost an original system. Thunderbird with all emails were gone with exception of the files for it. I never clicked or requested a system reset. (not to be confused with system restore)

My issue (should be clear by now) was to recover and get back my Thunderbird desk top icon and system files for the Thunderbird program used as my primary email.

You mentioned not the place to dicuss third party software but be advised it was the Thunderbird Help tab which took me to the answer..........still on a thunderbird page. Not a page even as this but the trouble soot Thunderbird. Both programs were found on TB.

My need was and actually still is to re install all the archived (save) emails and reinstall back to a reloaded version of thunderbird. On re-stall of thunderbird TB loaded and new mail came in but all the hundreds of saved or on the TB page with photo's or .pdf's or other important communications with CC's or Multiple reples never were installed back on the new TB. Those emails sat in a file or multiple files saved normally as any email program does. They just never loaded back AS NORMAL and as PREVIOUS email appeared.

I wish to attempt to find locate all and get back as much of my old email as possible and back on TB as it previously was. I found the emails as discussed. But none would or could (it appears) be transferred back as normal email.

Again, understand it was Thunderbird itself that directed me to these programs.............not a third party help site but TB. I did what was directed by Thunderbird. Again these were not from another site. I may have been led there from TB but I found them going through TB help..............I still cannot get my email back on a newly installed TB set up.

You may want to check for yourself and see where TB sent me as it indeed did.............again it was not a third party help forum either that helped but TB itself...........that directed me,

more options

lets me be clear. I have no access to your computer of where you have been so I can check nothing.

Lets see if the files actually survived the restore. in the start menu/Search type %appdata% and press enter. Use windows explorer to locate the folder Thunderbird. Open it and the folder profiles it contains. is there more than one folder in the profiles folder?