We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I have email on my phone as well as PC. Thunderbird gives me an error message most times when I want to get mail that acct is locked by another session.

kgkgkgkgny
kgkgkgkgny
more options

The full message is

"Sending of password did not succeed. Mail server pop-server.roadrunner.com responded: [IN-USE] account is locked by another session or for maintenance, try again."

Then I get "Login to server pop-server.roadrunner.com failed."

When I enter the correct password as requested I get the same messages again.

The email accounts are active, both through MyMail and the webserver site for Roadrunner.

Any suggestions?

This started after I started using MyMail app for Android. When I re-enter

The full message is "Sending of password did not succeed. Mail server pop-server.roadrunner.com responded: [IN-USE] account is locked by another session or for maintenance, try again." Then I get "Login to server pop-server.roadrunner.com failed." When I enter the correct password as requested I get the same messages again. The email accounts are active, both through MyMail and the webserver site for Roadrunner. Any suggestions? This started after I started using MyMail app for Android. When I re-enter

All Replies (1)

user01229325
user01229325
more options

Turn off your phone. Then figure out how to keep it from causing problems.