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How do I open an attachment to email and not wanting to download it?

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  • 1 has this problem
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  • Last reply by CoryMH

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I click on the attachment and it automatically downloads. Not always what I'm looking to do. I used to have a box pop up from Firefox asking me if I want to open or download...doesn't appear anymore. Help please.

I click on the attachment and it automatically downloads. Not always what I'm looking to do. I used to have a box pop up from Firefox asking me if I want to open or download...doesn't appear anymore. Help please.

Chosen solution

Hello,

Please check your download settings in:

  • Tools (or New Fx Menu) > General

And change the download settings to "Always ask me where to save files".

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Chosen Solution

Hello,

Please check your download settings in:

  • Tools (or New Fx Menu) > General

And change the download settings to "Always ask me where to save files".