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My jpeg image won't upload to prints made easy website

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

entrezzz
entrezzz
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I had no trouble when I was using Google Chrome but for some reason Chrome stopped working and I had to go back to using firefox. When I was at Prints Made Easy to order flyers the image I wanted to use would not upload from my pictures folder and after about 5 minutes a message came up that said it was a 'bad request'. So I sent an email attachment to myself of the photo file and went on another laptop that still had Google Chrome and I was able to download the image to that computer and then upload it to the PME site. This is a problem with Firefox....How can I fix this? Thank you.

I had no trouble when I was using Google Chrome but for some reason Chrome stopped working and I had to go back to using firefox. When I was at Prints Made Easy to order flyers the image I wanted to use would not upload from my pictures folder and after about 5 minutes a message came up that said it was a 'bad request'. So I sent an email attachment to myself of the photo file and went on another laptop that still had Google Chrome and I was able to download the image to that computer and then upload it to the PME site. This is a problem with Firefox....How can I fix this? Thank you.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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This issue can be caused by corrupted cookies or other problems with cookies.

  • check the permissions on the about:permissions page and in "Tools > Page Info > Permissions"

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"