This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

My Firefox won't completely start up and the window that opens is unresponsive, black and shows zero toolbars

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by philipp

MaggieMarx
MaggieMarx
more options

My cursor also changes to the text cursor when I try to click anywhere on the page.

My cursor also changes to the text cursor when I try to click anywhere on the page.

Chosen solution

hello MaggieMarx, please update to Firefox 33.0.1 here: https://www.mozilla.org/firefox/all/

Read this answer in context 👍 1

All Replies (1)

philipp
philipp
  • Moderator
more options

Chosen Solution

hello MaggieMarx, please update to Firefox 33.0.1 here: https://www.mozilla.org/firefox/all/