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Strange Window/Tab at bottom of page..Locked by employer!

  • 5 replies
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

raman9000
raman9000
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My employer has this setting that creates a window at the bottom 1/3 of the firefox page. It is similar to dev tool window but different. PLz help me get rid of this.

My employer has this setting that creates a window at the bottom 1/3 of the firefox page. It is similar to dev tool window but different. PLz help me get rid of this.

Chosen solution

In case one of your extensions is creating that strange area, could you test the page in Firefox's Safe Mode? That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. More info: Diagnose Firefox issues using Troubleshoot Mode.

You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" button > Restart with Add-ons Disabled
  • Help menu > Restart with Add-ons Disabled

Not all add-ons are disabled: Flash and other plugins still run

After Firefox shuts down, a small dialog should appear. Click "Start in Safe Mode" (not Reset).

Any difference?

If that doesn't help, try reviewing your plugins for a potential issue: plugins that modify the user interface may cause problems when set to "Ask to Activate". If they are useful, you can set them to "Always Activate" and if you don't know what they're for, you can set them to "Never Activate". You might have to exit and start Firefox back up again to see the effect.

You can manage your plugins on the Add-ons page. Either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Plugins.

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All Replies (5)

raman9000
raman9000 Question owner
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screenshot

raman9000
raman9000 Question owner
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Screenshot attached

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Chosen Solution

In case one of your extensions is creating that strange area, could you test the page in Firefox's Safe Mode? That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. More info: Diagnose Firefox issues using Troubleshoot Mode.

You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" button > Restart with Add-ons Disabled
  • Help menu > Restart with Add-ons Disabled

Not all add-ons are disabled: Flash and other plugins still run

After Firefox shuts down, a small dialog should appear. Click "Start in Safe Mode" (not Reset).

Any difference?

If that doesn't help, try reviewing your plugins for a potential issue: plugins that modify the user interface may cause problems when set to "Ask to Activate". If they are useful, you can set them to "Always Activate" and if you don't know what they're for, you can set them to "Never Activate". You might have to exit and start Firefox back up again to see the effect.

You can manage your plugins on the Add-ons page. Either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Plugins.

raman9000
raman9000 Question owner
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Thanks a lot jscher2000. I was able to get rid of it in safe mode, as you suggested. I had been rummaging through about:config.

Culprit - Citrix URL redirection helper

Appreciate your help and time!

FredMcD
FredMcD
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Please flag your last post as Solved Problem so other will know.