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Crash report even when Firefox is not running

  • 2 replies
  • 2 have this problem
  • 9 views
  • Last reply by MacH52

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Recently I keep getting the crash report dialogue box on screen even though Firefox is not running.

I can open and use Firefox without crashing, but shortly after closing Firefox the crash report appears.

I am running the latest version with all add ons up to date.

Any suggestions please?

Recently I keep getting the crash report dialogue box on screen even though Firefox is not running. I can open and use Firefox without crashing, but shortly after closing Firefox the crash report appears. I am running the latest version with all add ons up to date. Any suggestions please?

All Replies (2)

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hello MacH52, in case you are using AVAST 2015 as your security software, please turn off HTTPS scanning within its settings. https://www.mozilla.org/en-US/firefox/33.0.2/releasenotes/#known-issues

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Many Thanks, will give that a try.