This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Messages returned as undeliverable to valid addresses

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by Toad-Hall

thefarmerslamp
thefarmerslamp
more options

I have gotten this message several times today. Usually from businesses that I am attempting to reply to. Can anyone help me? Frustrated - Do I need to delete Thunderbird and go with something else? Can't run a business if I can't communicate

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:

email.address here 

   SMTP error from remote mail server after end of data:
   host mail.grit.com [24.249.117.142]: 571 Delivery not authorized, message refused

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: 

 jteller@grit.com
   SMTP error from remote mail server after end of data:
   host mail.grit.com [24.249.117.142]: 571 Delivery not authorized, message refused
I have gotten this message several times today. Usually from businesses that I am attempting to reply to. Can anyone help me? Frustrated - Do I need to delete Thunderbird and go with something else? Can't run a business if I can't communicate This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: email.address here SMTP error from remote mail server after end of data: host mail.grit.com [24.249.117.142]: 571 Delivery not authorized, message refused This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: jteller@grit.com SMTP error from remote mail server after end of data: host mail.grit.com [24.249.117.142]: 571 Delivery not authorized, message refused

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

Please post info: In Thunderbird Help > Troubleshooting Information do not select 'include account name' click on 'copy text to clipboard' paste info into this question. Edit/remove all info on fonts and printers but nothing else.