This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Disk image will not initialize.

  • 2 replies
  • 1 has this problem
  • 16 views
  • Last reply by indarts

indarts
indarts
more options

After downloading several times, disk image will not initialize. Dialog box -"The following disk images couldn't be opened Firefox 33.0.2 not recognized."

Mac OSX 7.5.2

After downloading several times, disk image will not initialize. Dialog box -"The following disk images couldn't be opened Firefox 33.0.2 not recognized." Mac OSX 7.5.2

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See:

indarts
indarts Question owner
more options

Thanks for the reply - unfortunately I can not see the Firefox Disk image, the file that I downloaded shows up, but does not create the Disk Image required to begin the installation process. I have re-downloaded the file from Mozilla several times with the same result.