Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

why do my e-mails disappear once I have read them?

Acestan
Acestan
more options

When I open an e-mail in Thunderbird and read it, then close Thunderbird, next time I open it, the e-mail has disappeared.

All my inbox of read e-mails has gone, all that's left is 2 weeks in June, showing them as unread. This is not correct, as I have read all my old e-mails. Thanks

When I open an e-mail in Thunderbird and read it, then close Thunderbird, next time I open it, the e-mail has disappeared. All my inbox of read e-mails has gone, all that's left is 2 weeks in June, showing them as unread. This is not correct, as I have read all my old e-mails. Thanks

All Replies (1)

user1145796
user1145796
more options

Hello Acestan ,

Did you try to re-install your Thunderbird and check your internet Connection please , maybe your internet doenst let you to make emails as Unread !

in your setting you can choose the time of showing your old emails too .

Thank you for using Thunderbird