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crash after pasting image

  • 5 replies
  • 1 has this problem
  • 1 view
  • Last reply by Bhaclash

Bhaclash
Bhaclash
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One of my websites has the functionality that enables the users to upload images by pasting them from clipboard. It worked fine, but since the Firefox 30 version it keeps crashing. Here's an example that crashes: http://jsfiddle.net/KJW4E/2/ (it's not mine, but my solution is similar) I couldn't identify the problem myself, please help me how I can avoid the crash. Thank you for your time in advance!

One of my websites has the functionality that enables the users to upload images by pasting them from clipboard. It worked fine, but since the Firefox 30 version it keeps crashing. Here's an example that crashes: http://jsfiddle.net/KJW4E/2/ (it's not mine, but my solution is similar) I couldn't identify the problem myself, please help me how I can avoid the crash. Thank you for your time in advance!

Chosen solution

According to the bug associated with the crash, it will be fixed in version 34 that is coming out next week :-)

In the meantime it is possible to try beta to make sure this is true. https://www.mozilla.org/en-US/firefox/channel/

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All Replies (5)

guigs
guigs
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Hi Bhaclash, I am sorry to hear that Firefox is crashing, do you happen to have crash reports for further investigation? We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste that into the "Post a Reply" box. (Please don't take a screenshot of your crashes, just copy and paste the ID's. The below image is just an example of what your Firefox screen should look like)

aboutcrashesFx29

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

Bhaclash
Bhaclash Question owner
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The IDs of the five latest crash reports: bp-b03d03f3-24ed-4363-9ad6-f15e12141125 bp-8654dccd-d744-4893-834f-7d9dd2141125 bp-0dcf2c29-66a8-4b83-aba4-73ede2141125 bp-80e05bc5-9540-4691-aac5-860732140925 bp-e5e87e2c-1ab5-4ed0-86db-14ee22140922

Thank you for looking into the issue!

guigs
guigs
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Chosen Solution

According to the bug associated with the crash, it will be fixed in version 34 that is coming out next week :-)

In the meantime it is possible to try beta to make sure this is true. https://www.mozilla.org/en-US/firefox/channel/

FredMcD
FredMcD
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Separate Issue; Update your Flash Player v15.0.0.223 http://get.adobe.com/flashplayer/

Bhaclash
Bhaclash Question owner
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guigs2, thank you, it's wonderful news :) I'm going to check out the beta now. FredMcD, thanks for pointing out the outdated flash player, I'm updating it right now.