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Log in problem with mozilla website

  • 2 replies
  • 4 have this problem
  • 13 views
  • Last reply by FredMcD

SummerGoes
SummerGoes
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I'm trying to log in to my addons account, and it wants me to change my password by using the password reset, but the email address I was using was deleted. Is there any way for me to log in first, then change my password and my email? I know the address and the password to my account.

I'm trying to log in to my addons account, and it wants me to change my password by using the password reset, but the email address I was using was deleted. Is there any way for me to log in first, then change my password and my email? I know the address and the password to my account.

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
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Sorry you are having that problem, but the Mozilla Add-ons website has their own support forum, over here: https://forums.addons.mozilla.org/


AMO Feedback and Support would be the place to request help. https://forums.mozilla.org/viewforum.php?f=20&sid=f90fc02cc7248018c5204152db638b0c

FredMcD
FredMcD
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You have to use your username and NOT your e-mail when you log in.