This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Error message

jjmoore
jjmoore
more options

I hit search for a website and a screen popped up saying Firefox May be offline. Underneath was a button saying try again. I hit it multiple times but page not loading. Thank you

I hit search for a website and a screen popped up saying Firefox May be offline. Underneath was a button saying try again. I hit it multiple times but page not loading. Thank you

All Replies (1)

rajkumarukkuturi
rajkumarukkuturi
more options

many of the internet connections does not support mobile type page format . i can surely say that website will not be shown in browser properly . i hope you understand what i am saying , this is mainly due to the internet servies provider fault . same type of problem arrised with me also . after shifting to a good service provider my problem was solved . first you shift your internet service provider to use your internet properly .