This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How do I shut off my automatic pop-up blocker

  • 2 replies
  • 3 have this problem
  • 1 view
  • Last reply by James

briamor6
briamor6
more options

I have Windows 7, and using Firefox 33.1, There is a website that I need to go to pay a bill, the people there say that I can't get on their website if I have my pop-up blocker turned on. How do I shut it off. Please contact me when answered. xxxxxxx.xx@gmail.com

Thanks Brucie.

edited email from public as nobody but spam bots would email a public email. You should get a email when there is a reply.

I have Windows 7, and using Firefox 33.1, There is a website that I need to go to pay a bill, the people there say that I can't get on their website if I have my pop-up blocker turned on. How do I shut it off. Please contact me when answered. xxxxxxx.xx@gmail.com Thanks Brucie. ---- edited email from public as nobody but spam bots would email a public email. You should get a email when there is a reply.

Modified by James

All Replies (2)

Tayro
Tayro
more options

If FireFox is blocking a popup, go to the bookmarks toolbar. Left click (Edit). Scroll down to (Preferences) and left click. Left click on (Content). At this point you can uncheck the (Block all popups) box, not recomended, or left click on (Exceptions). On the (Address of Website) line copy and paste the Main address of the website. Example: https://www.xxxxx.com Not: https://www.xxxxx.com/yyy/zzzz.1561135435 If you have 3rd party popup blockers you will need to restet as nessasary.

James
James
  • Top 25 Contributor
  • Moderator
more options

On Windows it is the three lines hamburger button then Options.

The Edit->Preferences is Firefox on Linux