This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How to stop Firefox from checking for add-on compatibility every time it opens?

  • 2 replies
  • 4 have this problem
  • 20 views
  • Last reply by Dummy88

more options

How to stop Firefox from checking for add-on compatibility every time it opens?

How to stop Firefox from checking for add-on compatibility every time it opens?

Chosen solution

That can be a problem with the compatibility.ini file in the Firefox profile folder. Try to rename (or delete) the compatibility.ini file in the Firefox profile folder to see if that helps.

You can use this button to go to the currently used Firefox profile folder:

You can also check for problems with preferences.

Delete possible user.js and numbered prefs-##.js files and rename (or delete) the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in the current Firefox release.

Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

That can be a problem with the compatibility.ini file in the Firefox profile folder. Try to rename (or delete) the compatibility.ini file in the Firefox profile folder to see if that helps.

You can use this button to go to the currently used Firefox profile folder:

You can also check for problems with preferences.

Delete possible user.js and numbered prefs-##.js files and rename (or delete) the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in the current Firefox release.

more options

Deleting all the .js files in the profile cleared all the session start problems that I was experiencing following the update to 34.0.5