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My desktop went down and rebooting I have found that my email accounts have disappeared from Thunderbird.

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  • Last reply by christ1

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My desktop PC powered down without warning. When I rebooted and tried to use Thunderbird it prompted for a new account but I have 2 email accounts set up on the mail tool and neither is displaying the foldrs or emails. i tried restarting and shutting down and rebooting with no change. At the moment the only i have emails is on the web but tend to use the mail tool finding it more flexible. Can you help in finding how to recapture my accounts and emails?

My desktop PC powered down without warning. When I rebooted and tried to use Thunderbird it prompted for a new account but I have 2 email accounts set up on the mail tool and neither is displaying the foldrs or emails. i tried restarting and shutting down and rebooting with no change. At the moment the only i have emails is on the web but tend to use the mail tool finding it more flexible. Can you help in finding how to recapture my accounts and emails?

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