This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

options problems cannot change settings

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by FirMoza

more options

When I launch options a blank window pops up. It says options in the title of the window along with a Ok and a cancel button. The rest of the window is blank so I cannot customize firefox as I have in the past.

When I launch options a blank window pops up. It says options in the title of the window along with a Ok and a cancel button. The rest of the window is blank so I cannot customize firefox as I have in the past.

Chosen solution

Hello,

Other users with this issue had Ghostery installed. Try disabling it to see if you still have the issue.

Read this answer in context 👍 2

All Replies (2)

more options

Chosen Solution

Hello,

Other users with this issue had Ghostery installed. Try disabling it to see if you still have the issue.

more options

Thanks CoryMH that worked!