This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Unable to install firefox on win 8

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by philipp

Ghufran
Ghufran
more options

I have downloaded firefox setup its run and started downloading but didnt download anything. Later on, i have canceled the setup an another webpage open where also a download link which is mentioned below. http://download-installer.cdn.mozilla.net/pub/firefox/releases/34.0.5/win32/en-US/Firefox%20Setup%2034.0.5.exe

From the above URL am getting error Bad request, i guess am unable to get sync with download server due to which initial setup unable to download file.

I have downloaded firefox setup its run and started downloading but didnt download anything. Later on, i have canceled the setup an another webpage open where also a download link which is mentioned below. http://download-installer.cdn.mozilla.net/pub/firefox/releases/34.0.5/win32/en-US/Firefox%20Setup%2034.0.5.exe From the above URL am getting error Bad request, i guess am unable to get sync with download server due to which initial setup unable to download file.

All Replies (1)

philipp
philipp
  • Moderator
more options

hello Ghufran, please see if it is working correctly with the full installer instead that can be obtained from https://www.mozilla.org/firefox/all/