This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

my firefox does not browse while IE works and i tried all suggested answers but yet it is not browsing

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by FredMcD

more options

i get this when I write any site even google search:

Unable to connect

Firefox can't establish a connection to the server at www.alexa.com.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer's network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.
i get this when I write any site even google search: Unable to connect Firefox can't establish a connection to the server at www.alexa.com. The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable to load any pages, check your computer's network connection. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

All Replies (2)

more options

hello hdarwish, normally such connection issues are caused by a firewall/security software which doesn't recognize & therefore blocks new firefox versions. please remove all program rules for firefox from your firewall and let it detect the new version of the browser again.

Fix problems connecting to websites after updating Firefox

more options

If the above does not help; Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select Network. Look for Configure How Firefox Connects and press the Settings button. Check the settings.