Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hello, dear support, why I don't receive any notification with pop-up for new mail?

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by Matt

more options

Hello, I receive pop-up notification for new mail only if it is from one certain e-mail. Otherwise I do not receive notifications. Please investigate this issue.

Thanks, Viktor Kostadinov

Hello, I receive pop-up notification for new mail only if it is from one certain e-mail. Otherwise I do not receive notifications. Please investigate this issue. Thanks, Viktor Kostadinov

All Replies (1)

more options

Is the other mail going to your inbox? No, then that is why.