This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

In TB 31.3.0 I'm unable to make a new hyperlink in an email.

skippertjes
skippertjes
more options

Impossible to make/paste a new hyperlink inside an email. Pasting a link does not work. Advanced and OK buttons remain gray. Sometimes pasting gives a #(term/code) result.

Making first some changes bij the Anchor section helps sometimes as a work around. Not always.

Thanks and best wishes!

Impossible to make/paste a new hyperlink inside an email. Pasting a link does not work. Advanced and OK buttons remain gray. Sometimes pasting gives a #(term/code) result. Making first some changes bij the Anchor section helps sometimes as a work around. Not always. Thanks and best wishes!

All Replies (4)

finitarry
finitarry
more options

How do you know the link does not work? It does not look like a link in the compose window.

skippertjes
skippertjes Question owner
more options

Hi, Not sure you did understand it well. See the attached graphic. The problem is that I can not make a link at all!

Bert

Zenos
Zenos
more options

I see that text box if I try to edit a link.

If I use ctrl+l to insert a link, I see a dialogue with two text entry boxes: one for the displayed text and another for the URL.

I would guess you have pasted a link ("Thunderbird 31.3.0") and so are now being invited to edit it.

Does it work any better if you use ctrl+l then paste in your URL and add the display text?

Modified by Zenos

skippertjes
skippertjes Question owner
more options

No, using ctrl+l does not resolve the problem: impossible to paste.

For the moment the best/only way to insert a link for me is to use directly the html option. So inserting directly in the html pop-up window <a href=... etc>

Thanks anyway...

Bert