Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Multiple "Personal Address Book" in Contacts

  • 13 replies
  • 4 have this problem
  • 1 view
  • Last reply by nvrau

more options

As you can see from the screenshots, I have multiple "Personal Address Book" within Contacts. Right-clicking on any of the address book's in Contacts and the Delete is greyed-out. I have a gMail address book, a special group I created & collected, too.

As well, I have multiple abook.mab when viewing in Windows Explorer; one is 56kb, the others are 2kmb. If I move the files, they are recreated each time I launch TB.

This started when I restored a profile in a clean install of TB. How can I troubleshoot this further?

As you can see from the screenshots, I have multiple "Personal Address Book" within Contacts. Right-clicking on any of the address book's in Contacts and the Delete is greyed-out. I have a gMail address book, a special group I created & collected, too. As well, I have multiple abook.mab when viewing in Windows Explorer; one is 56kb, the others are 2kmb. If I move the files, they are recreated each time I launch TB. This started when I restored a profile in a clean install of TB. How can I troubleshoot this further?
Attached screenshots

Chosen solution

No additional input or suggestions so I backed up my address book, uninstalled TB, reinstalled TB and imported the .csv backup. This solved the issue, as should be expected.

Too bad this was required as I had to create, redownload and reset everything.

Read this answer in context 👍 0

All Replies (13)

more options

do you have one of the google contact sync add-ons installed.

I had one go nuts on me and create all sorts of rubbish.

more options

Matt said

do you have one of the google contact sync add-ons installed. I had one go nuts on me and create all sorts of rubbish.

Hi Matt, thanks for chiming in!

I do but there is only one instance of gContacts. Even when I delete the other abook.map files & restart with all Add-On's disabled, there are recreated.

Modified by nvrau

more options

re: Even when I delete the other abook.map files ....

have you tried to rename them? Access Profile folders. Close Thunderbird now.

Instead of : abook.mab try renaming to eg: abook-8.mab then try to delete the abook-8.mab file.

more options

Thanks for that!

I tried renaming and they return as soon as I open the Address Book window.

I have Google Contacts Add On installed but all Add On's are disabled.

more options

I performed the following to troubleshoot but multiple instances of Personal Address Book remained:

  • Manually deleted the Google contacts. TB is no longer creating multiple instances of abook.mab;
  • Added a new contact to one of the Personal Address Books, the new contact appeared in all of them;
  • Renamed abook.map, started TB and a new one was created. Still four instances of Personal Address Book were there, however they're now empty;
  • Restored abook.map and addresses returned with four instances;
  • I tried deleting several files within the Profile directory as I know one of them is creating these instances. I haven't found the one as some have no effect on the Address Book and others bugger up TB, as you would expect.

I know there is a file with some kind of configuration doing this, I just haven't found the one to replace.

more options

What do you have in config editor?

Tools > Options > Advanced > General tab click on 'config editor ' button In top search type : pab

You should get one instance of the following: example:-

  • ldap_2.servers.pab.description;Personal Address Book
  • ldap_2.servers.pab.dirType; 2
  • ldap_2.servers.pab.filename; abook.mab
  • ldap_2.servers.pab.position; 2

What do you have in config editor?

more options

Toad-Hall said

You should get one instance of the following: example:-
  • ldap_2.servers.pab.description;Personal Address Book
  • ldap_2.servers.pab.dirType; 2
  • ldap_2.servers.pab.filename; abook.mab
  • ldap_2.servers.pab.position; 2
What do you have in config editor?

Close. I have: ldap_2.servers.pab.position; 1

more options

I've just noticed ThunderbirdPortable mentioned in the second image. Please confirm you are running Portable Thunderbird from a USB drive.

more options

Actually, I have an TC encrypted container synced from the PC to an online backup service. Within it I am running TB portable as I cannot install personal software on my work PC..

more options

Any other advice on this issue?

more options

TRy running a search for abook.mab to see if there are other cached files which are being picked up. You would need to include hidden folders and files.

more options

Toad-Hall said

TRy running a search for abook.mab to see if there are other cached files which are being picked up. You would need to include hidden folders and files.

Thanks for chiming in, but no dice!

I updated to 31.4 yesterday and for the first time the abook-n.mab files didn't repopulate. However, the four instances of Personal Address Book are still there.

Modified by nvrau

more options

Chosen Solution

No additional input or suggestions so I backed up my address book, uninstalled TB, reinstalled TB and imported the .csv backup. This solved the issue, as should be expected.

Too bad this was required as I had to create, redownload and reset everything.