This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can't use back arrow or website back icon

  • 1 reply
  • 1 has this problem
  • 13 views
  • Last reply by FredMcD

larrysinagub
larrysinagub
more options

On eBay, after a search, I select an item from search and can't get back to search list from the item page. When you open Firefox back arrow menu, all listings (15 of them) are for the current (item) page. Nothing to go back to. I did a complete reset of Firefox as recommended and have no add-ons. Still won't go back. When I click the back arrow, the address bar shifts about 1/4" right, shows another arrow, and then moves back. This is the only indication of anything happening. No visible page flicker.

Larry xxx-xxx-xxxx

(email removed - c)

On eBay, after a search, I select an item from search and can't get back to search list from the item page. When you open Firefox back arrow menu, all listings (15 of them) are for the current (item) page. Nothing to go back to. I did a complete reset of Firefox as recommended and have no add-ons. Still won't go back. When I click the back arrow, the address bar shifts about 1/4" right, shows another arrow, and then moves back. This is the only indication of anything happening. No visible page flicker. Larry xxx-xxx-xxxx ''(email removed - c)''

Modified by cor-el

All Replies (1)

FredMcD
FredMcD
more options

Try doing this instead; Right click the link and select Open New . . . .