This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why must I provide credit card or Paypal acct info before allowing free download?

  • 1 reply
  • 1 has this problem
  • 8 views
  • Last reply by Andrew

bamofnc
bamofnc
more options

Are You Aware That The App Store Requires Credit Card Info Before Allowing Third ParTy Downloads? As A Result, I Will Not Use Your Product.

Are You Aware That The App Store Requires Credit Card Info Before Allowing Third ParTy Downloads? As A Result, I Will Not Use Your Product.

All Replies (1)

Andrew
Andrew
  • Moderator
more options

Google has been asking users lately to update their profile with payment information. This will occur on ALL apps, not just Firefox. There is no way Mozilla can control and avoid this because the request is coming from Google. You can press the "Skip" button and you will be taken to "install" the app. Thanks!