This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Save as dialog box expanded to full screen, edge arrows flicker and will not pull the edges in.

  • 3 replies
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

more options

This problem presented itself out of the blue. The Save As dialog box expanded to full screen, and although the arrows that appear when the mouse cursor is over the edge of a window are present, they flicker and do not grab the edge to pull it in. Every other window on the computer does not have an issue like this. Restarting Firefox or the computer does not eliminate the problem. I am hoping that there is a settings file somewhere that the numeric value for the dialog box size can be changed, since I do not want to completely reinstall the browser.

As a side note, if the browser has been running many downloads for a while, it will usually start failing to display information, and eventually will get to a point where the Save As box flickers for an instant and disappears and the entire browser becomes unresponsive for an hour or more. Downloads continue (including the one that it froze up on, albeit as a randomly named file in User...Temp), but it is not possible to restart the browser until the downloads complete (which in some cases can be several hours). Usually I revert to using IE11 until I can restart Firefox.

Perhaps one of my strongest dislikes of Firefox though is the issue with its resistance to copy and paste operations in the Save As dialog box. Most websites offer files with cryptic and even identical names for different files, so renaming files is a critical operation if one is to keep track of and later identify the files one has. A problem unique to Firefox, attempts to highlight and paste in a better file name usually are met with a refusal to paste, a stuck context menu that can take a minute of clicking to clear, repeated jumping to the end of the file name, and other similar issues. I have encountered this problem repeatedly on different computers and different operating systems, it is a problem I have only ever encountered in Firefox.

This problem presented itself out of the blue. The Save As dialog box expanded to full screen, and although the arrows that appear when the mouse cursor is over the edge of a window are present, they flicker and do not grab the edge to pull it in. Every other window on the computer does not have an issue like this. Restarting Firefox or the computer does not eliminate the problem. I am hoping that there is a settings file somewhere that the numeric value for the dialog box size can be changed, since I do not want to completely reinstall the browser. As a side note, if the browser has been running many downloads for a while, it will usually start failing to display information, and eventually will get to a point where the Save As box flickers for an instant and disappears and the entire browser becomes unresponsive for an hour or more. Downloads continue (including the one that it froze up on, albeit as a randomly named file in User...Temp), but it is not possible to restart the browser until the downloads complete (which in some cases can be several hours). Usually I revert to using IE11 until I can restart Firefox. Perhaps one of my strongest dislikes of Firefox though is the issue with its resistance to copy and paste operations in the Save As dialog box. Most websites offer files with cryptic and even identical names for different files, so renaming files is a critical operation if one is to keep track of and later identify the files one has. A problem unique to Firefox, attempts to highlight and paste in a better file name usually are met with a refusal to paste, a stuck context menu that can take a minute of clicking to clear, repeated jumping to the end of the file name, and other similar issues. I have encountered this problem repeatedly on different computers and different operating systems, it is a problem I have only ever encountered in Firefox.

All Replies (3)

more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
more options

cor-el,

I kept forgetting and procrastinating about following your instructions, since I have internet access only for limited amounts of time and usually I am busy with important tasks when I am.

Out of the blue, the problem corrected itself (the Save As box started to open full screen, then shrunk down to a normal size and the edges can now be dragged to a custom size).

Even the copy and paste problem in the filenaming area seems to have been less troublesome lately even though there have been no updates to Firefox in a few weeks.

Even though I marked the solution as not helpful, the problem has in fact been resolved. I will save the solution instructions in case the issue returns.

more options

Maybe there was a file with an exceptionally long name in the folder that opened by default :wink: