This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

shockwave flash plugin not working at all!! HELP

  • 4 replies
  • 4 have this problem
  • 1 view
  • Last reply by FredMcD

efitea
efitea
more options

So, here is my problem, I have windows 8.1 64bit and running the latest mozilla firefox. I've had a lot of problems with flash player (32bit), videos not working properly, loading very slow.. (i have fast internet, working good) then i updated flash and it totally stoped working. Resetting Firefox does not work for me. Flash player is not working at all, so i had to uninstall it. i uninstalled both flash player and shockwave player. i tried having only flash player - still not working. I've already tried these too: -Uninstalling and re-installing flash player -Uninstalling and re-installing in Safe Mode -Turning off hardware acceleration in both Firefox and flash player -i have updated all drivers on my computer

Still not working at all! WHY?

So, here is my problem, I have windows 8.1 64bit and running the latest mozilla firefox. I've had a lot of problems with flash player (32bit), videos not working properly, loading very slow.. (i have fast internet, working good) then i updated flash and it totally stoped working. Resetting Firefox does not work for me. Flash player is not working at all, so i had to uninstall it. i uninstalled both flash player and shockwave player. i tried having only flash player - still not working. I've already tried these too: -Uninstalling and re-installing flash player -Uninstalling and re-installing in Safe Mode -Turning off hardware acceleration in both Firefox and flash player -i have updated all drivers on my computer Still not working at all! WHY?

All Replies (4)

FredMcD
FredMcD
more options

Your system details shows you have no flash player.

Update your Flash Player v16.0.0.235 https://www.adobe.com/products/flashplayer/distribution3.html Shockwave Director v12.1.5.155 http://get.adobe.com/shockwave/

efitea
efitea Question owner
more options

Of course it shows i dont have it. I said I had to completely unninstal it, because if installed it wouldn't work on ANY page. whatever page I opened, in seconds I got a message of unresponsive script... if I install it back, I can't do anything on the browser because unresponsive flash player totally freezes up firefox...

efitea
efitea Question owner
more options

FredMcD said

Your system details shows you have no flash player. Update your Flash Player v16.0.0.235 https://www.adobe.com/products/flashplayer/distribution3.html Shockwave Director v12.1.5.155 http://get.adobe.com/shockwave/

Of course it shows i dont have it. I said I had to completely unninstal it, because if installed it wouldn't work on ANY page. whatever page I opened, in seconds I got a message of unresponsive script... if I install it back, I can't do anything on the browser because unresponsive flash player totally freezes up firefox...

FredMcD
FredMcD
more options

This add-on will prevent Flash from running on the web page until you want.

Flash block {web link} Never be annoyed by a Flash animation again! Blocks Flash so it won't get in your way, but if you want to see it, just click on it

If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

Notice, Adobe just updated the Flash Player v16.0.0.257 https://www.adobe.com/products/flashplayer/distribution3.html