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IMAP Synchronization - Allowing 2 or more computers to use the same mail account

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  • Last reply by Zenos

dgraham9
dgraham9
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Hello

I'm new to thunderbird but i seem to find my way around it quite easy.

I have 2 computers both with thunderbird downloaded and 1 email address eg: (info@example.com) I have synced both computers with this mail account but both computers aren't live with each other - eg they store their own sent/draft/read/ folders - locally

My understanding is that it's because its set up using POP3 and not IMAP, I have tried setting up IMAP but keep getting a error messages saying - "Unable to connect to your IMAP server: You may have exceeded the maximum number of connections to this server "

also another message i see is - "Thunderbird failed to find the setting for your email account"

I don't know much about this but please can someone help and explain what i need to do clearly for me (step by step would be great)

Just to confirm,Ii need: Both computers synced to the same mail account so that when one computer sends an email, the OTHER computer sees it in THEIR sent folder too.

My Email server is Hostgator which confirm they allow IMAP

I hope someone can help me with this,

Thank you in advance

Hello I'm new to thunderbird but i seem to find my way around it quite easy. I have 2 computers both with thunderbird downloaded and 1 email address eg: (info@example.com) I have synced both computers with this mail account but both computers aren't live with each other - eg they store their own sent/draft/read/ folders - locally My understanding is that it's because its set up using POP3 and not IMAP, I have tried setting up IMAP but keep getting a error messages saying - "Unable to connect to your IMAP server: You may have exceeded the maximum number of connections to this server " also another message i see is - "Thunderbird failed to find the setting for your email account" I don't know much about this but please can someone help and explain what i need to do clearly for me (step by step would be great) Just to confirm,Ii need: Both computers synced to the same mail account so that when one computer sends an email, the OTHER computer sees it in THEIR sent folder too. My Email server is Hostgator which confirm they allow IMAP I hope someone can help me with this, Thank you in advance

All Replies (1)

Zenos
Zenos
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What antivirus are you using? AV is a common reason for Thunderbird being unable to check settings with the server.

Given that you're using hostgator, I take it you have acquired your own domain and associated email address? That can make the discovery of the server settings more difficult.

I have my own domain, but the email addresses provided with it are given ugly funtional addresses by my registrar/provider. I have to set up Thunderbird using the ugly addresses, and after the account works I can change it to the "nice" addresses that use my domain. There's also some business with a DNS service that can set up the MX records needed to redirect one address to the other. I'd hope hostgator can handle all this for you.

My point is that this could be more than just a Thunderbird problem.

There is a video tutorial here: http://cdn.hostgator.com/tutorials/mailclients/adding-email-accounts-in-thunderbird.swf

and a text version of the same here:

https://support.hostgator.com/articles/specialized-help/email/articles/specialized-help/email/articles/specialized-help/email/setting-up-email-account-with-thunderbird

Both are woefully out of date and you won't find that exact sequence of dialogues in Thunderbird. Hostgator don't seem to be doing anything unusual or non-standard (except perhaps for the idiosyncratic choice of port 26 to bypass blocks on port 25) but the datedness of this tutorial leaves one wondering if the information in it is still valid.

I think this site is worth a look, too:

https://support.hostgator.com/articles/specialized-help/email/articles/specialized-help/email/articles/specialized-help/email/pop3-or-imap-with-ssl