This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

secSecure Connection Failed An error occurred during a connection to addons.mozilla.org. The_error_ocsp_old_response) this error code when i try to get add-ons

  • 2 replies
  • 7 have this problem
  • 4 views
  • Last reply by FredMcD

cmcgarry91
cmcgarry91
more options

Secure Connection Failed

An error occurred during a connection to addons.mozilla.org. The OCSP response contains out-of-date information. (Error code: sec_error_ocsp_old_response) 

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.
Secure Connection Failed An error occurred during a connection to addons.mozilla.org. The OCSP response contains out-of-date information. (Error code: sec_error_ocsp_old_response) The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.

All Replies (2)

philipp
philipp
  • Moderator
more options

hello cmcgarry91, please make sure that your system is set to the right date, time and timezone: time.is

FredMcD
FredMcD
more options

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.