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My incoming mail server doesn't start with POP3. or IMAP. (it starts mail.), so I can't get past the mail setup wizard.

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  • Last reply by sfhowes

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I want to bypass the mail setup wizard. My incoming server is mail.davidmcgroarty.net. It isn't IMAP.anything or POP3.anything - consequently I can't setup my account, because the wizard only has those two options. (Why not just have a freetext field?)

I want to bypass the mail setup wizard. My incoming server is mail.davidmcgroarty.net. It isn't IMAP.anything or POP3.anything - consequently I can't setup my account, because the wizard only has those two options. (Why not just have a freetext field?)

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Try setting up the account Offline (File/Offline/Work Offline), then after you select File/New/Existing Mail Account, enter your email and password, click Manual config., and enter the mail server settings for either a POP or IMAP account:

https://help.fasthosts.co.uk/app/answers/detail/a_id/99/~/windows-live-mail-setup-for-standard,-advanced,-starter-and-starterplus

https://help.fasthosts.co.uk/euf/assets/pdf-guides/Advanced-Mailbox-Setup-Guide.pdf

After the account is configured, return to online status by unchecking File/Offline/Work Offline.