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The proxy server is refusing connections

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  • 4 have this problem
  • 8 views
  • Last reply by guigs

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I can't get on the Internet

I can't get on the Internet

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You can check the connection settings.

Please also try:

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However if this is happening on a mobile device you can try another proxy and mange proxy connections with a proxy app from Google play.

If you have changed the proxy connection settings in about:config, go to that page and search for proxy, then reset the proxy configuration and restart Firefox.