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Firefox crashes

  • 5 replies
  • 1 has this problem
  • 27 views
  • Last reply by philipp

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when browsing the web FireFox will crash

when browsing the web FireFox will crash

All Replies (5)

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hello Idaho511, could you provide your latest few submitted crash reports? please enter about:crashes into the location bar, copy the latest few report ids from there starting with bp- & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.

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bp-224e6737-9f74-4093-8991-4910c2150115 1/15/2015 8:28 AM bp-90b01d7b-7783-4bb7-b37f-80d9a2150110 1/10/2015 9:22 AM 686b291f-43a3-44e2-8791-65ad0127232f 1/6/2015 5:54 PM 4ccdf7b9-0c87-4a1f-9ff5-b39564c93559 1/5/2015 7:26 PM bp-d8ba4f9f-1507-4ecc-a4f7-d20402150102 1/2/2015 8:34 AM bp-03772f22-ba7e-4bd3-ab46-e083b2141227 12/26/2014 7:39 PM bp-802fad9a-94c6-435c-b459-fdf9a2141225 12/25/2014 12:50 PM 2e74d8a0-fb86-4d32-9740-e4d4af45da7a 12/22/2014 1:37 PM 85ae4e68-786f-4d7f-b1b0-78034cc54c5b 12/20/2014 5:27 PM 1fb96813-481f-4bb0-8b07-c4a4679ee490 12/14/2014 1:27 PM bp-aa19f740-70d6-4545-819f-9f9df2141209 12/8/2014 5:16 PM bp-16494af1-118b-4ef8-b082-5655f2141207 12/6/2014 11:11 PM bp-969bfa66-f4f2-410a-9ffe-0b3082141202 12/2/2014 4:08 PM 1e22cd2f-2b32-4672-bb78-6df9ac0dbcab 11/27/2014 6:57 PM bp-cb1fb6c8-b6fd-49fb-b94d-3ba712141104 11/3/2014 7:09 PM 9eb76ed8-9fd2-498c-b68f-6626de7481ef 11/2/2014 7:31 PM bp-bd5d073f-7e27-499d-84b5-b9d7f2141030 10/30/2014 2:17 PM bp-79529ab9-3fd2-4640-ac18-edd6c2141030 10/30/2014 2:12 PM bp-ca72a4c8-b03e-4a41-a642-86aa62141025 10/25/2014 3:26 PM bp-2e909e1b-85e3-4152-ab16-4ed0f2141018 10/18/2014 5:13 PM bp-b5068fb9-2a97-44de-8e8b-209c92141015 10/14/2014 9:23 PM bp-66de54fd-f009-422e-8dd5-2d0182141011 10/11/2014 12:23 AM 73351781-9dcb-4ea8-9e09-952fc42ae708 9/30/2014 12:33 AM 27b0347f-2fde-41c7-9acf-6cad998a36b9 9/18/2014 5:02 PM 4c553d78-7142-4c51-be3b-465b2fd8a2bc 7/17/2014 5:01 AM 9e315ac4-5661-4902-bbef-b5b4c0908e65 6/3/2014 1:04 AM da29b245-ae2d-423d-9b47-069731f23e6f 4/22/2014 4:20 PM

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thanks, those crashes are all triggered by the "Trend Micro Browser Plug-In", so please see if there's an update available for it that might address the problem or else uninstall it/keep it disabled for the moment.

Disable or remove Add-ons

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Ok i will do that thank you

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hi Idaho51, i'm just checking again - did the steps recommended above make a noticeable difference?