Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Whenever I surf web using "ZenMate" enabled. I got error message.

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by FredMcD

Khan.G
Khan.G
more options

I am having problem with firefox. when I enable "ZenMate" proxy extention the web page comes out to be with this message normally...

The connection was reset

The connection to the server was reset while the page was loading. 

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer's network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

when I disable this extention, it works fine. please help me on this.

I am having problem with firefox. when I enable "ZenMate" proxy extention the web page comes out to be with this message normally... The connection was reset The connection to the server was reset while the page was loading. The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable to load any pages, check your computer's network connection. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web. when I disable this extention, it works fine. please help me on this.

All Replies (1)

FredMcD
FredMcD
more options

You should contact the "ZenMate" support site.