This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Self extracting zips blocked by organization

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by cor-el

briandmitchell
briandmitchell
more options

I am a Systems Administrator for an organization that blocks executables running from temp zip/rar/7zip locations. We do this as per Microsoft best practices to prevent ransomeware such as Cryptolocker. Unfortunately it appears that the Firefox zip extracts and launches from a temp location and the install fails on my computers. Do you offer an executable that does not have this functionality?

I am a Systems Administrator for an organization that blocks executables running from temp zip/rar/7zip locations. We do this as per Microsoft best practices to prevent ransomeware such as Cryptolocker. Unfortunately it appears that the Firefox zip extracts and launches from a temp location and the install fails on my computers. Do you offer an executable that does not have this functionality?

All Replies (2)

philipp
philipp
  • Moderator
more options

hi briandmitchell, can you try if it is working correctly with the full installer instead that can be obtained from https://www.mozilla.org/firefox/all/ ?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

The Firefox installer is a self extracting 7-Zip archive, so using that installer will always require to extract the files to a folder in the Windows temp folder.

You would have to extract the files from the self extracting archive to avoid this and copying them yourself to the installation folder. You can get the 7-zip program here: http://www.7-zip.org/