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Firefox crashes

  • 4 replies
  • 1 has this problem
  • 16 views
  • Last reply by FredMcD

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This crashes in safe mode and not in safe mode. Have updated all plugins and Firefox. Still crashes. Please help.

This crashes in safe mode and not in safe mode. Have updated all plugins and Firefox. Still crashes. Please help.

All Replies (4)

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Signature mozilla::IMEContentObserver::OnMouseButtonEvent(nsPresContext*, mozilla::WidgetMouseEvent*) More Reports Search UUID bp-8db4fff7-f1ba-4e02-b614-872ab2150121 Date Processed 2015-01-21 17:17:09.976205 Uptime 4185 Last Crash 60963 seconds before submission Install Age 424837 since version was first installed. Install Time 2015-01-16 19:15:39 Product Firefox Version 35.0 Build ID 20150108202552 Release Channel release OS Windows NT OS Version 6.1.7601 Service Pack 1 Build Architecture x86 Build Architecture Info GenuineIntel family 6 model 58 stepping 9 | 4 Crash Reason EXCEPTION_ACCESS_VIOLATION_READ Crash Address 0x0 User Comments App Notes


ID: bp-eef95e04-bb62-491c-86d7-85bc42150121 Signature: mozilla::IMEContentObserver::OnMouseButtonEvent(nsPresContext*, mozilla::WidgetMouseEvent*)

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Signature mozilla::IMEContentObserver::OnMouseButtonEvent(nsPresContext*, mozilla::WidgetMouseEvent*) More Reports Search UUID eef95e04-bb62-491c-86d7-85bc42150121 Date Processed 2015-01-21 00:21:16.376299 Uptime 151 Last Crash 17290 seconds before submission Install Age 363874 since version was first installed. Install Time 2015-01-16 19:15:39 Product Firefox Version 35.0 Build ID 20150108202552 Release Channel release OS Windows NT OS Version 6.1.7601 Service Pack 1 Build Architecture x86 Build Architecture Info GenuineIntel family 6 model 58 stepping 9 | 4 Crash Reason EXCEPTION_ACCESS_VIOLATION_READ Crash Address 0x0 User Comments App Notes


ID: bp-1b768160-355b-491a-8c66-679d72150120 Signature: mozilla::IMEContentObserver::OnMouseButtonEvent(nsPresContext*, mozilla::WidgetMouseEvent*)

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Signature mozilla::IMEContentObserver::OnMouseButtonEvent(nsPresContext*, mozilla::WidgetMouseEvent*) More Reports Search UUID 1b768160-355b-491a-8c66-679d72150120 Date Processed 2015-01-20 18:47:58.204313 Uptime 82 Last Crash 218 seconds before submission Install Age 343928 since version was first installed. Install Time 2015-01-16 19:15:39 Product Firefox Version 35.0 Build ID 20150108202552 Release Channel release OS Windows NT OS Version 6.1.7601 Service Pack 1 Build Architecture x86 Build Architecture Info GenuineIntel family 6 model 58 stepping 9 | 4 Crash Reason EXCEPTION_ACCESS_VIOLATION_READ Crash Address 0x0 User Comments App Notes

Modified by cor-el

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That looks like a problem with IME (Input Method)

  • bp-1b768160-355b-491a-8c66-679d72150120

Are you using a specific (non) standard IME?

You can try to disable OMTC and leave hardware acceleration in Firefox enabled.

  • about:config page: layers.offmainthreadcomposition.enabled = false

You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.

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Thanks for the assistance. Unfortunately, then FF didn't work at all after that point. Anything else??

It happens while using a web based database at my University. Nobody else has issues with FF, just me. I only use FF for this purpose.

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Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?