This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why do I not always receive emails which my tablet does receive

  • 1 reply
  • 1 has this problem
  • 8 views
  • Last reply by Matt

more options

I have a laptop and recently bought a tablet. I sometimes only receive emails on the tablet and not on the laptop. This is inconvenient As I could miss emails, and also I prefer to reply to emails on the laptop. Everyone else I know seems to receive all emails on both devices, but may not have Thunderbird. I have contacted Samsung about this, and they suggested I contact you for help.

I have a laptop and recently bought a tablet. I sometimes only receive emails on the tablet and not on the laptop. This is inconvenient As I could miss emails, and also I prefer to reply to emails on the laptop. Everyone else I know seems to receive all emails on both devices, but may not have Thunderbird. I have contacted Samsung about this, and they suggested I contact you for help.

All Replies (1)

more options

Is the account IMAP on both devices? Are you running the same anti virus on both devices?