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Firefox Video Deselect Enable Hardware Acceleration is on by default. I think it should be off by default. It causes problems for the majority of users: HTML5

  • 4 replies
  • 7 have this problem
  • 4 views
  • Last reply by philipp

mattbc
mattbc
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HTML5 video playback is choppy and corrupted in Firefox with it on. I had to spend several hours to find the problem. I then asked some friends and family that I had switch to firefox more than a year ago if tgey noticed choppy video. They all had. And they all went back to IE. I recently did an uninstall / reinstall of firefox due to a problem caused by "Blank your Monitor" addon. I had forgotten about the default "use hardware acceleration" that caused problems for me years ago. So I tried flash unin/reinstall & other things before unchecking that box. I probably won't forget next time, But I recommend your browser to others & doubt I'll remember to clue them in. So I think you lose users because of this & I lost several hours again.

Why is this "enabled" by default?

HTML5 video playback is choppy and corrupted in Firefox with it on. I had to spend several hours to find the problem. I then asked some friends and family that I had switch to firefox more than a year ago if tgey noticed choppy video. They all had. And they all went back to IE. I recently did an uninstall / reinstall of firefox due to a problem caused by "Blank your Monitor" addon. I had forgotten about the default "use hardware acceleration" that caused problems for me years ago. So I tried flash unin/reinstall & other things before unchecking that box. I probably won't forget next time, But I recommend your browser to others & doubt I'll remember to clue them in. So I think you lose users because of this & I lost several hours again. Why is this "enabled" by default?

All Replies (4)

mattbc
mattbc Question owner
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  • Edit to subject line:Should ask...

Firefox 'Use Hardware Acceleration when Available" is on (enabled) by default. Why? I think it should be off by default. It causes problems for the majority of users: HTML5

philipp
philipp
  • Moderator
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hello mattbc, could you go to the firefox menu ≡ > help ? > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...

mattbc
mattbc Question owner
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philipp said

hello mattbc, could you go to the firefox menu ≡ > help ? > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...

Why would you need that? My question is: Why is "use hardware acceleration when available checked / on by default? tools/options/advanced - use hardware acceleration when available (is checked by default) This causes problems for many users. Read my original comment.

philipp
philipp
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hardware acceleration doesn't cause problems for the majority of users. this information is needed to find out more about your graphics hardware in order to troubleshoot the issue.