Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How to undo "dont ask me again"?

  • 2 replies
  • 3 have this problem
  • 1 view
  • Last reply by joeu2004

joeu2004
joeu2004
more options

How do we undo the "dont ask me again" option after clicking that in the warning when a script (or Adobe flash, in my case) is taking too long?

A "chosen solution" to a previous similar question mentioned resetting the script_run_time options in about:config. But I do not believe that is the solution. In my case, these options are already set to their defaults, according to the "status" field. Moreover, those options control __when__ (how long) those warnings are displayed, not __if__ they should be displayed in the first place.

How do we undo the "dont ask me again" option after clicking that in the warning when a script (or Adobe flash, in my case) is taking too long? A "chosen solution" to a previous similar question mentioned resetting the script_run_time options in about:config. But I do not believe that is the solution. In my case, these options are already set to their defaults, according to the "status" field. Moreover, those options control __when__ (how long) those warnings are displayed, not __if__ they should be displayed in the first place.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can reload web page(s) and bypass the cache to restore the previous behavior.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)
joeu2004
joeu2004 Question owner
more options

cor-el said

You can reload web page(s) and bypass the cache to restore the previous behavior.
  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)

Thanks. But I'm not sure if and how that solves my problem. Forgive if that's due to my lack of technical knowledge about how these things work.

As I understand it, the original problem was with an add-on, specifically the Adobe Flash plug-in. When a delay arose in the execution of a plug-in (right?), I got a warning to stop or continue the plug-in due to the max_script_run_time timeout.

I also had the option to disable future warnings ("dont ask me again"), which I selected inadvertently. My understanding is: that applies to all script_run_time timouts for all plug-ins executed by all web pages.

So what web page(s) would I reload to override the "dont ask me again" option?

I thought that state ("dont ask me again") might be stored in the Registry (WinXP). Alternatively, perhaps there is a cookie or something in the cache.

If the latter, I wonder if it would help if did Clear Recent History, either selecting Everything or something in particular (what?).

In any case, it seems unlikely that I will ever know for sure if and what remedies the problem, unless something authoritatively identifies and explains the solution. I don't believe I can predict when a script might time out. So I don't believe I can verify that the "dont ask" option is disabled, other than by coincidence.

Does all that sound about right? Or do I misunderstand?