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Won't load prefer files won't start

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by philipp

Nilsw63
Nilsw63
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Firefox won't start says it can't find prefs files . I tried holding shift key at startup . I can't get it into safe mode to fix things . IVe had Firefox for 16 years I'm about to dump it this is second time in last year

Firefox won't start says it can't find prefs files . I tried holding shift key at startup . I can't get it into safe mode to fix things . IVe had Firefox for 16 years I'm about to dump it this is second time in last year

All Replies (1)

philipp
philipp
  • Moderator
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hello Nilsw63, could you tell us the exact error message you are receiving when trying to launch firefox?