We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Drag and drop attachments doesn't work in Thunderbird 31.4.0

  • 3 replies
  • 2 have this problem
  • 2 views
  • Last reply by Toad-Hall

farreri
farreri
more options

Hi everyone!

I installed Thunderbird 31.4.0 in a new machine and i noticed a big issue with attachments and Drag and drop. I reinstalled the application over 4 times and always happens the same, after a small period the drag and drop feature stops working.

When i'm writing an email i cannot attach any file dragging from my computer, appears a forbidden symbol.

Also i started Thunderbird without any addon/complement, does not work :(

Thank you in advance for any tip.

Hi everyone! I installed Thunderbird 31.4.0 in a new machine and i noticed a big issue with attachments and Drag and drop. I reinstalled the application over 4 times and always happens the same, after a small period the drag and drop feature stops working. When i'm writing an email i cannot attach any file dragging from my computer, appears a forbidden symbol. Also i started Thunderbird without any addon/complement, does not work :( Thank you in advance for any tip.

All Replies (3)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

This would appear to be a bug. I located one reported in Bugzilla and posted my comment back in version 31.2.0, but it is still not yet been fixed in my 31.4.0.

This is the bug:

Please go to that bug and Vote for it to be fixed. You vote by clicking on the ' vote' where it says this at the top - 

Importance: 	-- normal with 1 vote

You would need to register to make a vote and post comment to say what OS you use and what version of Thunderbird.

farreri
farreri Question owner
more options

Thanks for your response,

I added my environment information and voted.

It's really weird because i have the same environment in other systems and this particular issue works as expected :(

Miguel

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

I have done some more testing and managed to get my system working. Please read the comments 9 and 10, I have just made in :