This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

No plugins appear on Plugin Check page on Mac

Pocketsidewalk
Pocketsidewalk
more options

I'm running Firefox 35.0.1 on a MacBook running OSX Yosemite. I open the Add-ons Manager, navigate to Plugins, and click "Check to see if your plugins are up to date". This takes me to the Plugin Check page. However, none of my plugins are listed on that page. I use Firefox as my primary browser and mainly work on Windows machines. I'm new to Mac, so perhaps that's the problem.

Any suggestions, tips, or other help would be appreciated.

Thanks in advance!

I'm running Firefox 35.0.1 on a MacBook running OSX Yosemite. I open the Add-ons Manager, navigate to Plugins, and click "Check to see if your plugins are up to date". This takes me to the Plugin Check page. However, none of my plugins are listed on that page. I use Firefox as my primary browser and mainly work on Windows machines. I'm new to Mac, so perhaps that's the problem. Any suggestions, tips, or other help would be appreciated. Thanks in advance!

Chosen solution

hello Pocketsidewalk, this has been a server-side bug during the last few hours - it has been fixed by the mozilla webops team in the meanwhile, so you should see results again on https://www.mozilla.org/plugincheck! sorry for the inconvenience...

Read this answer in context 👍 1

All Replies (2)

philipp
philipp
  • Moderator
more options

Chosen Solution

hello Pocketsidewalk, this has been a server-side bug during the last few hours - it has been fixed by the mozilla webops team in the meanwhile, so you should see results again on https://www.mozilla.org/plugincheck! sorry for the inconvenience...

Pocketsidewalk
Pocketsidewalk Question owner
more options

philipp said

hello Pocketsidewalk, this has been a server-side bug during the last few hours - it has been fixed by the mozilla webops team in the meanwhile, so you should see results again on https://www.mozilla.org/plugincheck! sorry for the inconvenience...

Sure enough! Plugin checker is behaving normally. Thanks!