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When I go to "Tools" / "Plug-Ins" and click on "Check To see If Plugins Are Up To Date" it goes to Mozilla Check Your Plugin Page, but fails to show plugins

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  • Last reply by Whitebuck

Whitebuck
Whitebuck
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locking as a duplicate or extension of https://support.mozilla.org/en-US/questions/1045661

When I go to "Tools" / "Plug-Ins" and click on "Check To see If Plugins Are Up To Date" it goes to Mozilla Check Your Plugin Page, but fails to show plugins or checked plugins update status. I am using OS X 10.10.2 / Firefox 35.0.1 / February-7-2015

https://www.mozilla.org/en-US/plugincheck/?utm_source=firefox-browser&utm_medium=firefox-browser&utm_campaign=plugincheck-update

Tried, re-installing over original, clearing cookies, clearing cache and starting in Safe Mode to no avail. Mozilla has gone of track once again. Situations like this are among the causes for Firefox rapidly losing Browser share. Another ridiculous oversight and there's never any support for when things do go awry. No professional concern, with a competent cause and cure. none.

Ironically the "check to see if your plugins are up to date" web site loads the plugins and their update status in Safari and Chromium. But still does not show the plugins or their update status when loaded in Firefox 35.0.1 on OS X 10.10.2.

Need info and a fix, please... Thanks! Whitebuck

Still wondering why, you're losing users

''locking as a duplicate or extension of https://support.mozilla.org/en-US/questions/1045661'' When I go to "Tools" / "Plug-Ins" and click on "Check To see If Plugins Are Up To Date" it goes to Mozilla Check Your Plugin Page, but fails to show plugins or checked plugins update status. I am using OS X 10.10.2 / Firefox 35.0.1 / February-7-2015 https://www.mozilla.org/en-US/plugincheck/?utm_source=firefox-browser&utm_medium=firefox-browser&utm_campaign=plugincheck-update Tried, re-installing over original, clearing cookies, clearing cache and starting in Safe Mode to no avail. Mozilla has gone of track once again. Situations like this are among the causes for Firefox rapidly losing Browser share. Another ridiculous oversight and there's never any support for when things do go awry. No professional concern, with a competent cause and cure. none. Ironically the "check to see if your plugins are up to date" web site loads the plugins and their update status in Safari and Chromium. But still does not show the plugins or their update status when loaded in Firefox 35.0.1 on OS X 10.10.2. Need info and a fix, please... Thanks! Whitebuck Still wondering why, you're losing users

Modified by the-edmeister

All Replies (1)

Whitebuck
Whitebuck Question owner
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Once again, instead of support from Mozilla, I receive feigned concern, subjective censor and threats!

Madasan sent you (Whitebuck) the following message:

Hello!

In regards to your latest post: https://support.mozilla.org/en-US/questions/1045661#answer-690215 I understand that nobody has gotten back to you regarding your issue? I can make sure to escalate the thread to our HelpDesk team and get them to reply asap but please please let's try to keep the conversation civil otherwise I won't be able to help.

Many thanks!

Madalina Forum Admin

Madalina, it appears that we have a dissimilar understanding and intent of "asap."

"Many Thanks!"

Modified by Whitebuck