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videos on Facebook aren't playing, get odd play button image on still, and no controls or video when I select play, works fine in chrome, win 7 x64 FF 35.0.1

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  • 2 have this problem
  • 21 views
  • Last reply by marcsayer

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I just upgraded my computer with new mobo/cpu/memory and did a fresh install of OS and all programs. Video card was not changed. Installed FF 35.0.1 and synced it. Now I can not play any of the videos on Facebook. The still image place holder that they display, with the play button has a problem and when I click on the video, it opens up in the normal FB popup, but the video never plays. I may see the loading icon, but then I get a black field with no video and no controls. I had the same problem with Chrome , but I reinstalled Flash and chrome is working fine now. This is only with Firefox and only with the FB videos. Youtube videos play just fine. I have unistalled FF and reinstalled it with a fresh profile, then synced it again. This did not help. I have a couple low res screen shots but I am unable to upload images to you for some reason. When I try, it just sits there saying "Uploading images" but never actually does upload them.

I just upgraded my computer with new mobo/cpu/memory and did a fresh install of OS and all programs. Video card was not changed. Installed FF 35.0.1 and synced it. Now I can not play any of the videos on Facebook. The still image place holder that they display, with the play button has a problem and when I click on the video, it opens up in the normal FB popup, but the video never plays. I may see the loading icon, but then I get a black field with no video and no controls. I had the same problem with Chrome , but I reinstalled Flash and chrome is working fine now. This is only with Firefox and only with the FB videos. Youtube videos play just fine. I have unistalled FF and reinstalled it with a fresh profile, then synced it again. This did not help. I have a couple low res screen shots but I am unable to upload images to you for some reason. When I try, it just sits there saying "Uploading images" but never actually does upload them.

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Okay, now it is letting me upload images so here are the two screenshots. Notice how the play button is messed up.

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I just tested this on an existing install of FF 35 on another computer (a headless win 7 x32), one that has been working just fine. I RDP'd to it from both this new computer and a 3rd computer (also Win 7 x64 but does not have FF installed). When I RDP'd to the headless unit via the 3rd computer, FF 35 played FB videos just fine (though I did get the weird play button thing). But when I RDP's to the headless unit from this new computer, FF 35 will not play FB videos. So it must be something here on this computer that is messing things up.

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Well in typical Windows fashion, it has all fixed itself. Nothing I did seemed to have any effect. Woke up today and everything was working as it should all of a sudden. Hmmmmmm.