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How do I stop Firefox from archiving conversations after I send a message to someone?

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by carroled

carroled
carroled
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When someone sends me an email and I reply, the conversation automatically goes to the archive. I can retrieve it by clicking on the 'undo archive' link, but I want it to stop archiving things in the first place. It seems to do it no matter who the conversation is with, meaning it's not restricted to personal emails from Gmail or Yahoo or any particular company I'm doing business with. It's been happening for a few months. I do not remember changing the archive setting and I cannot find any way to access the archive setting. Thanks for your help.

When someone sends me an email and I reply, the conversation automatically goes to the archive. I can retrieve it by clicking on the 'undo archive' link, but I want it to stop archiving things in the first place. It seems to do it no matter who the conversation is with, meaning it's not restricted to personal emails from Gmail or Yahoo or any particular company I'm doing business with. It's been happening for a few months. I do not remember changing the archive setting and I cannot find any way to access the archive setting. Thanks for your help.

Chosen solution

hi carroled, you're posting in the firefox support forum - firefox is a browser and doesn't handle your emails. if you have problems or questions about a webmail service please refer to Problems with email and how to find help

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philipp
philipp
  • Moderator
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Chosen Solution

hi carroled, you're posting in the firefox support forum - firefox is a browser and doesn't handle your emails. if you have problems or questions about a webmail service please refer to Problems with email and how to find help

carroled
carroled Question owner
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carroled said

When someone sends me an email and I reply, the conversation automatically goes to the archive. I can retrieve it by clicking on the 'undo archive' link, but I want it to stop archiving things in the first place. It seems to do it no matter who the conversation is with, meaning it's not restricted to personal emails from Gmail or Yahoo or any particular company I'm doing business with. It's been happening for a few months. I do not remember changing the archive setting and I cannot find any way to access the archive setting. Thanks for your help.

carroled said

When someone sends me an email and I reply, the conversation automatically goes to the archive. I can retrieve it by clicking on the 'undo archive' link, but I want it to stop archiving things in the first place. It seems to do it no matter who the conversation is with, meaning it's not restricted to personal emails from Gmail or Yahoo or any particular company I'm doing business with. It's been happening for a few months. I do not remember changing the archive setting and I cannot find any way to access the archive setting. Thanks for your help.

Thanks, Phillipp. I found the info I need to fix the problem.