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Can't access https://go.mediaexpress.reuters.com with Firefox beta 37

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https://go.mediaexpress.reuters.com/ worked well with Firefox beta 36b10 After updating to beta 37, it's not accessible anymore the problem is specific to Firefox, not others browsers. Previously I used Nightly, Dev version but when i didn't work anymore I had to change to beta, and now I have to use beta 36b10 Other https site meet no problem Could you please fix the problem?

https://go.mediaexpress.reuters.com/ worked well with Firefox beta 36b10 After updating to beta 37, it's not accessible anymore the problem is specific to Firefox, not others browsers. Previously I used Nightly, Dev version but when i didn't work anymore I had to change to beta, and now I have to use beta 36b10 Other https site meet no problem Could you please fix the problem?

All Replies (2)

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See if this helps you.

Reload the webpage while bypassing the cache using one of the following steps:

  • Hold down the Shift key and click the Reload button with a left click.

OR

  • Press Ctrl + F5 or Ctrl + Shift + R

If you need to access that website, why not use the Firefox 36 release version?

The Beta, the Aurora / Deverloper Edition, and the Nightly versions are development channel builds of what will become the Release version if Firefox in 6 weeks, 12 weeks, and 18 weeks - they are meant to be "tested" & reported on, they may not work 100% all the time. If you are really interested in "testing", see this forum - http://forums.mozillazine.org/viewforum.php?f=23 - where many long time testers of "channel builds" hang out and discuss issues they have found with the "builds".

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Thanks for your quick reply. I've done all possible solutions, including clearing cookies, caches, deleting profile, refreshing, deleting all Mozilla folders and uninstalling then reinstalling, but it didn't help. It's supposed to work well with this site the problem may relate to security certificate verification process, since this site is working well with other browsers, even with Chrome canary which is considered buggy