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SSL Errors - Sec_error_unknown_issuer

  • 4 replies
  • 14 have this problem
  • 13 views
  • Last reply by cor-el

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I've got this error message on a site that I KNOW has a valid SSL and CA Certficate however ONLY FF has this issue with the website. The SSL is from GeoTrust, valid until 10.21.15. It's difficult enough to get to this sticking support page, FF needs to fix your problems because this is ridiculous. I've read multiple posts from many people that FF Browser isn't working, and the answers from the contributers is to check the time, date, on the PC? What is that going to do, just so I don't waste anymore of my time. My time and date is fine.

The sites CA Bundle is from GeoTrust and everything works GREAT! On every other browser in this world except for FF. Fix your crap!!!

I've got this error message on a site that I KNOW has a valid SSL and CA Certficate however ONLY FF has this issue with the website. The SSL is from GeoTrust, valid until 10.21.15. It's difficult enough to get to this sticking support page, FF needs to fix your problems because this is ridiculous. I've read multiple posts from many people that FF Browser isn't working, and the answers from the contributers is to check the time, date, on the PC? What is that going to do, just so I don't waste anymore of my time. My time and date is fine. The sites CA Bundle is from GeoTrust and everything works GREAT! On every other browser in this world except for FF. Fix your crap!!!

Chosen solution

Due to security issues I will not be adding the URL to this post. I did however figure out the problem. Seems that older versions of FF don't play nicely with SSL's. I ended up having to update my FF Browser to fix this issue. I was on v. 20 and upgraded to v. 35. That seems to have fixed the issue and I've had to report back to the client with this information. I apologize for my rant, I was quite frustrated with both the issue and how difficult it was to register for support to post this question.

FF should maybe think about adding a Registration link in the Log In section so people don't have to jump through hoops to post a support question.

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hello kslaugh19, firefox will show this error for a reason - if you want us to takea look on the issue, please tell us which site this is about. thank you!

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Chosen Solution

Due to security issues I will not be adding the URL to this post. I did however figure out the problem. Seems that older versions of FF don't play nicely with SSL's. I ended up having to update my FF Browser to fix this issue. I was on v. 20 and upgraded to v. 35. That seems to have fixed the issue and I've had to report back to the client with this information. I apologize for my rant, I was quite frustrated with both the issue and how difficult it was to register for support to post this question.

FF should maybe think about adding a Registration link in the Log In section so people don't have to jump through hoops to post a support question.

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These are the list of maintained trusted certificates by Mozilla, Geo Trust is listed: https://wiki.mozilla.org/CA:IncludedCAs

Are there any about config entries that have been disabled or are there any identity issues, errors in the certificate of the site that has this GeoTrust cert?

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